Salami v. Los Robles Regional Medical Center (July 1, 2024, B327348) ___ Cal.App.5th ___ [2024 WL 3506696]
Farzam Salami received emergency services at Los Robles Regional Medical Center. Before receiving those services, he executed a conditions of admission contract, which made him liable for the cost of services “actually rendered” pursuant to the hospital’s chargemaster. After discharge, Los Robles wrote off 90 percent of Salami’s bill, and Salami paid some portion of the remaining ten percent. Salami later received additional emergency services from Los Robles, and then sued Los Robles for breach of contract and declaratory relief, alleging that its emergency medical services (EMS) fees were not for services “actually rendered.” The trial court sustained Los Robles’s demurrer with leave to amend. In his amended complaint, Salami challenged the same fees on the grounds they violated the Unfair Competition Law (UCL) (Bus. & Prof. Code, § 17200 et seq.) and the Consumers Legal Remedies Act (CLRA) (Civ. Code, § 1750 et seq.). The trial court sustained Los Robles’s demurrer without leave to amend. Salami appealed.
The Court of Appeal affirmed, adopting the reasoning and holding in the Moran v. Prime Healthcare Management, Inc. (2023) 94 Cal.App.5th 166, review granted Nov. 1, 2023 (S281746), line of authority, and expressly disagreeing with the contrary Naranjo v. Doctors Medical Center of Modesto (2023) 90 Cal.App.5th 1193, review granted July 26, 2023 (S280374), line of authority. The court explained hospitals are required by statute to make a written or electronic copy of their chargemaster available and post a notice in their emergency departments that this chargemaster is available. Additionally, federal law mandates that hospitals participating in Medicare may not delay treatment of an emergency patient to inquire about insurance coverage or payment or otherwise discourage patients from seeking emergency care. None of these laws require hospitals to post signs in the emergency room regarding the cost of emergency care. The court reasoned that these laws “ ‘reflect[ ] a careful balancing of [cost] transparency” against “not discouraging uninsured patients from seeking necessary emergency care.’ ” The court explained it was “not up to [the] court to disturb the balance rulemakers have struck.”
Issues concerning the application of the UCL and the CLRA to the evaluation and management services fees charged by hospitals are presented in Capito v. San Jose Health System (April 6, 2023, H049022 & H049646), unpublished, review granted July 26, 2023 (S280018), which was fully briefed in the Supreme Court as of April 24, 2024, but has not been set for argument. The Supreme Court also granted review in Naranjo and Moran, but stayed briefing in those matters pending its decision in Capito. A decision in Capito will likely issue by the end of 2024.